StudyMatix Privacy Policy

1. Scope of This Privacy Policy

​

This Privacy Policy applies to:

​

• Visitors to our website (www.studymatix.com)

• Users of our web applications, mobile applications, and software

• Users of our AI-powered Chatbot (“Lexillion”)

• Parents, guardians, and educators using our learning tools

• Students, including children under the age of 18

​

2. Information We Collect

​

We collect, or receive from third parties, the following categories of information, for the following purposes:

​

a. Personal Information

Identity and authentication: Name, email, username, phone number, password. This data is used to create user accounts identified by a unique User ID, and to authenticate and retrieve/reset user accounts. Passwords are stored in encrypted form.

​

Accounts and Usage: Preferences, usage data such as pages visited, web app activity, application usage, AI chatbot interactions.

Educational info: Grade level, learning progress, custom inputs. This is linked to the User ID to provide users their history and analytics.

​

Payment details: We have integrations with third-party payment service providers who process payment data securely. We do not collect or store raw credit card numbers from users, but have access to billing and payment data from our third-party processors.

Cookies and device data: Cookies are used to track usage preferences and session state. We also track IP addresses for security, marketing, and analytics purposes.

​

Usage data: Pages visited, website activity, web application usage, AI chatbot interactions.

​

b. Non-Personal Information

​

Device data: Browser type, operating system, device model, browser settings, and general diagnostic information.

​

c. Sensitive Information

​

Only collected where legally required (e.g., parental consent forms, disability accommodations).

​

d. Children’s Information

​

For any users below the age of eighteen (18) years, personal information is:

• Collected only with verifiable parental or guardian consent.

• Data is minimized and used solely to provide the learning experience.

• Parents have full access to modify or delete their child’s information.

​

3. How We Use Your Information

​

We use the data to:

​

• Provide personalized learning and chatbot assistance.

• Manage and secure user accounts.

• Monitor performance and engagement to improve tools and user experiences.

• Detect, prevent, and respond to misuse or fraud.

• Comply with legal and educational requirements.

• Train and enhance our AI models (see Section 12).

​

4. AI-Specific Considerations

​

Our AI chatbot and tools (e.g., Lexillion):

• May collect chat transcripts, learning inputs, and usage patterns.

​

These interactions are logged, pseudonymized, and used to:

• Improve accuracy, personalization, and model performance.

• Ensure fairness, transparency, and regulatory compliance.

​

No AI decisions are made without human oversight in contexts like assessments or recommendations.

​

Users are never profiled or scored using automated decision-making.

​

AI-generated outputs are monitored to avoid bias, harmful content, or misleading guidance.

​

5. How We Share Your Information

​

We do not sell your personal data. We may share data with:

​

• Service providers: Hosting, analytics, payment processing, AI infrastructure, cloud services, and web application infrastructure providers (e.g., Google Cloud, OpenAI/Gemini).

• Educational institutions: If part of a school/district contract.

• Authorities: When required by law, or to protect rights or safety.

​

All third parties adhere to contractual and legal data protection obligations.

​

StudyMatix Terms of Service

Last Updated: May 21, 2026

​

Welcome to StudyMatix, an educational technology platform operated by StudyMatix Learning Private Limited, headquartered in Bangalore, India. These Terms of Service (“Terms”) govern your access to and use of our website, web applications, mobile applications, and AI-powered learning tools, including our chatbot Lexillion (collectively, the “Services”).

​

By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

​

1. Our Services

​

StudyMatix provides educational technology solutions designed for learners, educators, and institutions, including:

​

• AI-powered learning assistance via Lexillion

• Curriculum-aligned math and subject learning tools

• Interactive educational experiences, web applications, and mobile applications

• School, teacher, and parent dashboards

• Digital workbooks and analytics for student progress

​

We continuously update our Services to improve learning outcomes and usability.

​

4. Educational Use and Content

​

Our Services are designed for educational and informational purposes. Users agree not to:

​

• Misuse or disrupt the Services.

• Upload unlawful, harmful, or offensive material.

• Use StudyMatix for commercial exploitation without permission.

• Attempt to reverse-engineer, copy, modify, interfere with, or disrupt our software, applications, systems, or underlying technologies.

​

We may, at our discretion, review and remove any content that violates these guidelines.

​

6. AI Chatbot Use (Lexillion)

​

Lexillion provides academic assistance, question generation, and educational interactions powered by AI and browser-based technologies.

​

By using Lexillion, you agree that:

​

• AI outputs are informational and should not replace professional teaching or judgment.

• StudyMatix does not guarantee the accuracy or completeness of AI-generated responses.

• Chat logs may be pseudonymized and used for model improvement (see Privacy Policy).

• AI responses will always include human oversight in assessment or grading contexts.

• You may not use the chatbot to generate or share harmful, inappropriate, or misleading content.

​

9. Third-Party Services

​

Our Services may include integrations or links to third-party platforms and infrastructure providers (e.g., Google Cloud, OpenAI, YouTube, authentication providers, analytics providers, and cloud technologies).

​

These third parties operate under their own terms and privacy policies, and StudyMatix is not responsible for their practices.

​

​