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StudyMatix Privacy Policy

StudyMatix ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, use our applications, or interact with our services, including our AI-powered Chatbot (“InteliGeni”).

By using StudyMatix.com, our mobile applications, or related services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

 

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website (www.StudyMatix.com)
     

  • Users of our mobile applications and software
     

  • Users of our AI-powered Math Chatbot
     

  • Parents, guardians, and educators using our learning tools
     

  • Students, including children under 13 (with parental consent)
     

We comply with global data protection laws, including:

  • General Data Protection Regulation (GDPR) – EU
     

  • California Consumer Privacy Act (CCPA)/CPRA – USA
     

  • Children’s Online Privacy Protection Act (COPPA) – USA
     

  • Personal Data Protection Act (PDPA) – Singapore
     

  • India’s Digital Personal Data Protection Act (DPDPA)
     

  • EU AI Act (where applicable)
     

  • Other international privacy and AI governance standards
     

 

2. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Identity: Name, email, username, phone number
     

  • Account details: Passwords (encrypted), preferences
     

  • Educational info: Grade level, learning progress, custom inputs
     

  • Payment details: Processed securely by third-party providers (we do not store raw credit card numbers)
     

b. Non-Personal Information

  • Device data: IP address, browser type, OS, device model
     

  • Usage data: Pages visited, app usage, AI chatbot interactions
     

  • Cookies: Used to track usage preferences and session state
     

c. Sensitive Information

  • Only collected where legally required (e.g., parental consent forms, disability accommodations)
     

d. Children’s Information

  • Collected only with verifiable parental or guardian consent
     

  • Data is minimized and used solely to provide the learning experience
     

  • Parents have full access to modify or delete their child’s information
     

 

3. How We Use Your Information

We use the data to:

  • Provide personalized learning and chatbot assistance
     

  • Manage and secure user accounts
     

  • Monitor performance and engagement to improve tools
     

  • Detect, prevent, and respond to misuse or fraud
     

  • Comply with legal and educational requirements
     

  • Train and enhance our AI models (see Section 12)
     

 

4. AI-Specific Considerations

Our AI chatbot and tools (e.g., InteliGeni):

  • May collect chat transcripts, learning inputs, and usage patterns
     

  • These interactions are logged, pseudonymized, and used to:
     

    • Improve accuracy, personalization, and model performance
       

    • Ensure fairness, transparency, and regulatory compliance
       

  • No AI decisions are made without human oversight in contexts like assessments or recommendations
     

  • Users are never profiled or scored using automated decision-making
     

  • AI-generated outputs are monitored to avoid bias, harmful content, or misleading guidance
     

 

5. How We Share Your Information

We do not sell your personal data. We may share data with:

  • Service providers: Hosting, analytics, payment, AI infrastructure (e.g., Google Cloud, OpenAI/Gemini)
     

  • Educational institutions: If part of a school/district contract
     

  • Authorities: When required by law, or to protect rights or safety
     

All third parties adhere to contractual and legal data protection obligations.

 

6. Your Privacy Rights

Depending on your location, you may have:

  • Right to Access – View the data we hold
     

  • Right to Rectify – Request corrections
     

  • Right to Delete – Ask us to erase your data
     

  • Right to Restrict Processing – Limit use of your data
     

  • Right to Object – Withdraw consent or opt-out of data use
     

  • Right to Portability – Transfer your data to another provider
     

  • Right to Non-discrimination – You won’t be penalized for exercising your rights
     

Contact us at [Insert Contact Email] to exercise any rights. Requests will be responded to within the timelines prescribed by law.

 

7. International Data Transfers

We may transfer your data outside your country (e.g., to the USA or EU), using safeguards such as:

  • Standard Contractual Clauses (SCCs)
     

  • Binding Corporate Rules (BCRs)
     

  • Data Privacy Framework (where applicable)
     

 

8. Data Retention

We retain data only as long as needed for:

  • Learning continuity
     

  • Legal obligations
     

  • Performance monitoring
     

  • Parental access and review (for minors)
     

Data is securely deleted, anonymized, or archived once no longer required.

 

9. Children's Privacy

In compliance with COPPA and similar global rules:

  • We do not knowingly collect data from children under 13 without consent
     

  • Parental controls are available to review, modify, or delete children’s data
     

  • Children are not targeted with behavioral advertising or third-party profiling
     

 

10. Cookies and Tracking Technologies

We use cookies to:

  • Maintain sessions and login states
     

  • Improve website functionality
     

  • Analyze behavior (with anonymization)
     

  • Deliver relevant content (with user consent)
     

You can manage cookie preferences through your browser or our consent manager.

 

11. Security of Information

We implement:

  • Encryption (TLS, at-rest)
     

  • Access controls (role-based, multi-factor authentication)
     

  • Monitoring and alerts for suspicious activity
     

  • Regular audits of systems and data use
     

However, no system is 100% secure. Please notify us immediately if you suspect a breach.

 

12. Third-Party Links and Services

We may include links to third-party websites or plugins (e.g., YouTube, social media). These platforms operate under their own privacy policies.

 

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or services. Updates will be posted with a new “Last Updated” date. If material changes are made, we’ll notify users via website banner or email.

 

14. Contact Us

For questions, concerns, or to exercise your privacy rights:

​

StudyMatix
Email: admin@studymatix.com

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