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StudyMatix Privacy Policy

Last Updated: October 15, 2025

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StudyMatix ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, disclose, and otherwise process your personal information when you access our website, use our applications, or interact with our services, including our AI-powered Chatbot (“InteliGeni”).

By using StudyMatix.com, our mobile applications, or related services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

 

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website (www.studymatix.com)
     

  • Users of our mobile applications and software
     

  • Users of our AI-powered Math Chatbot (“InteliGeni”)
     

  • Parents, guardians, and educators using our learning tools
     

  • Students, including children under the age of 18
     

 

2. Information We Collect

We collect, or receive from third parties, the following categories of information, for the following purposes:

a. Personal Information

  • Identity and authentication: Name, email, username, phone number, password. This data is used to create user accounts identified by a unique User ID, and to authenticate and retrieve/reset user accounts. Passwords are stored in encrypted form.
     

  • Accounts and Usage: Preferences, usage data such as pages visited, app usage, AI chatbot interactions.
     

  • Educational info: Grade level, learning progress, custom inputs. This is linked to the User ID to provide users their history and analytics.
     

  • Payment details: We have integrations with third-party payment service providers who process payment data securely. We do not collect or store raw credit card numbers from users, but have access to billing and payment data from our third-party processors.
     

  • Cookies and device data: Cookies are used to track usage preferences and session state. We also track IP addresses for marketing and analytics purposes.
     

  • Usage data: Pages visited, app usage, AI chatbot interactions.
     

b. Non-Personal Information

  • Device data: Browser type, OS, device model.
     

c. Sensitive Information

  • Only collected where legally required (e.g., parental consent forms, disability accommodations).
     

d. Children’s Information

For any users below the age of eighteen (18) years, personal information is:

  • Collected only with verifiable parental or guardian consent.
     

  • Data is minimized and used solely to provide the learning experience.
     

  • Parents have full access to modify or delete their child’s information.
     

 

3. How We Use Your Information

We use the data to:

  • Provide personalized learning and chatbot assistance.
     

  • Manage and secure user accounts.
     

  • Monitor performance and engagement to improve tools.
     

  • Detect, prevent, and respond to misuse or fraud.
     

  • Comply with legal and educational requirements.
     

  • Train and enhance our AI models (see Section 12).
     

 

4. AI-Specific Considerations

Our AI chatbot and tools (e.g., InteliGeni):

  • May collect chat transcripts, learning inputs, and usage patterns.
     

  • These interactions are logged, pseudonymized, and used to:
     

    • Improve accuracy, personalization, and model performance.
       

    • Ensure fairness, transparency, and regulatory compliance.
       

  • No AI decisions are made without human oversight in contexts like assessments or recommendations.
     

  • Users are never profiled or scored using automated decision-making.
     

  • AI-generated outputs are monitored to avoid bias, harmful content, or misleading guidance.
     

 

5. How We Share Your Information

We do not sell your personal data. We may share data with:

  • Service providers: Hosting, analytics, payment, AI infrastructure (e.g., Google Cloud, OpenAI/Gemini).
     

  • Educational institutions: If part of a school/district contract.
     

  • Authorities: When required by law, or to protect rights or safety.
     

All third parties adhere to contractual and legal data protection obligations.

 

6. Your Privacy Rights

Depending on your location, you may have:

  • Right to Access – View the data we hold.
     

  • Right to Rectify – Request corrections.
     

  • Right to Delete – Ask us to erase your data.
     

  • Right to Restrict Processing – Limit use of your data.
     

  • Right to Object – Withdraw consent or opt-out of data use.
     

  • Right to Portability – Transfer your data to another provider.
     

  • Right to Non-discrimination – You won’t be penalized for exercising your rights.
     

Contact us at admin@studymatix.com to exercise any rights. Requests will be responded to within the timelines prescribed by law.

 

7. International Data Transfers

We may transfer your data outside your country of residence. International transfers of data are carried out subject to applicable legal requirements.

 

8. Data Retention

We retain data only as long as needed for:

  • Learning continuity.
     

  • Legal obligations.
     

  • Performance monitoring.
     

  • User or, for minors, parental access and review.
     

Data is securely deleted, anonymized, or archived once no longer required.

 

9. Children's Privacy

  • We do not knowingly collect data from children under the age of consent for data processing, without consent from parents.
     

  • Parental controls are available to review, modify, or delete children’s data.
     

  • Children are not targeted with behavioral advertising or third-party profiling.
     

 

10. Cookies and Tracking Technologies

We use cookies to:

  • Maintain sessions and login states.
     

  • Improve website functionality.
     

  • Analyze user product usage (website and app).
     

  • Deliver relevant content (with user consent).
     

You can manage cookie preferences through your browser or our consent manager.

 

11. Security of Information

We implement appropriate technical and organisational safeguards to protect all personal information that we process, based on the level of risk associated with each type of data. This includes (without limitation):

  • Encryption (TLS, at-rest).
     

  • Access controls (role-based, multi-factor authentication).
     

  • Monitoring and alerts for suspicious activity.
     

  • Regular audits of systems and data use.
     

However, no system is 100% secure. Please notify us immediately if you suspect a breach. You can write to us at admin@studymatix.com.

 

12. Third-Party Links and Services

We may include links to third-party websites or plugins (e.g., YouTube, social media). These platforms operate under their own privacy policies.

 

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or services. Updates will be posted with a new “Last Updated” date. If material changes are made, we’ll notify users via website banner or email.

This Policy is governed by the laws of India and subject to the jurisdiction of the courts in Bangalore, Karnataka.

 

14. Contact Us

For questions, concerns, or to exercise your privacy rights:

StudyMatix Learning Private Limited
Email: admin@studymatix.com
Headquarters: Bangalore, India

 

StudyMatix Terms of Service

Last Updated: October 15, 2025

Welcome to StudyMatix, an educational technology platform operated by StudyMatix Learning Private Limited, headquartered in Bangalore, India. These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and AI-powered learning tools, including our chatbot InteliGeni (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

 

1. Our Services

StudyMatix provides educational technology solutions designed for learners, educators, and institutions, including:

  • AI-powered learning assistance via InteliGeni
     

  • Curriculum-aligned math and subject learning tools
     

  • Interactive educational games and mobile applications
     

  • School, teacher, and parent dashboards
     

  • Digital workbooks and analytics for student progress
     

We continuously update our Services to improve learning outcomes and usability.

 

2. Eligibility

To use our Services, you must:

  • Be at least 13 years of age; or
     

  • If under 18, use the Services under parental or teacher supervision; or
     

  • If representing an educational institution, have authority to act on behalf of that institution.
     

Parents or guardians must provide verifiable consent for children under the age of 13, as required by applicable laws (such as COPPA and the Indian IT Rules).

 

3. User Accounts

  • You may need to create an account to access certain features.
     

  • You are responsible for maintaining the confidentiality of your login credentials.
     

  • You must promptly notify us of any unauthorized use of your account.
     

  • You agree that all information provided is accurate, current, and complete.
     

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in suspicious or harmful activity.

 

4. Educational Use and Content

Our Services are designed for educational and informational purposes. Users agree not to:

  • Misuse or disrupt the Services.
     

  • Upload unlawful, harmful, or offensive material.
     

  • Use StudyMatix for commercial exploitation without permission.
     

  • Attempt to reverse-engineer, copy, or modify our software or systems.
     

We may, at our discretion, review and remove any content that violates these guidelines.

 

5. Payments and Subscriptions

  • Certain features may require a paid plan or subscription.
     

  • Payments are securely processed through third-party payment processors.
     

  • Prices, plans, and billing terms will be displayed before purchase.
     

  • Subscriptions renew automatically unless cancelled before the next billing cycle.
     

  • Refunds are subject to our refund policy and applicable law.
     

We do not store or process raw credit/debit card details directly on our servers.

 

6. AI Chatbot Use (InteliGeni)

InteliGeni provides academic assistance, question generation, and educational interactions powered by AI.
By using InteliGeni, you agree that:

  • AI outputs are informational and should not replace professional teaching or judgment.
     

  • StudyMatix does not guarantee the accuracy or completeness of AI-generated responses.
     

  • Chat logs may be pseudonymized and used for model improvement (see Privacy Policy).
     

  • AI responses will always include human oversight in assessment or grading contexts.
     

You may not use the chatbot to generate or share harmful, inappropriate, or misleading content.

 

7. Intellectual Property

All StudyMatix content, designs, code, games, and AI systems are the intellectual property of StudyMatix Learning Private Limited.
You may not copy, distribute, modify, or create derivative works without written consent.

Users retain ownership of their own educational content and submissions, but grant StudyMatix a limited license to use such content for delivering and improving Services.

 

8. Data Protection and Privacy

Your privacy is important to us. Our use of personal information is governed by our Privacy Policy, which forms an integral part of these Terms.
By using our Services, you acknowledge that your data may be processed as described in that Policy.

 

9. Third-Party Services

Our Services may include integrations or links to third-party platforms (e.g., Google Cloud, OpenAI, YouTube).


These third parties operate under their own terms and privacy policies, and StudyMatix is not responsible for their practices.

 

10. Termination

We reserve the right to suspend or terminate your account or access if:

  • You breach these Terms or our Privacy Policy.
     

  • Your use poses a security or legal risk.
     

  • Required by law or a regulatory authority.
     

Upon termination, your right to use the Services ceases immediately. Certain data may be retained for legal or compliance purposes.

 

11. Disclaimers and Limitation of Liability

  • Our Services are provided “as is” and “as available.”
     

  • We make no warranties regarding uninterrupted or error-free operation.
     

  • StudyMatix is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
     

Your sole remedy for dissatisfaction is to stop using the Services.

 

12. Indemnification

You agree to indemnify and hold harmless StudyMatix Learning Private Limited, its directors, employees, and affiliates from any claims, damages, or losses arising out of:

  • Your misuse of the Services;
     

  • Violation of these Terms; or
     

  • Infringement of any third-party rights.
     

 

13. Changes to These Terms

We may modify these Terms periodically to reflect updates in law, technology, or services.
Revised Terms will be posted with a new “Last Updated” date. Material changes will be notified via our website or email.

Continued use of our Services after such updates constitutes acceptance of the revised Terms.

 

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

 

15. Contact Us

For any questions or concerns regarding these Terms, please contact:

StudyMatix Learning Private Limited
Email: admin@studymatix.com
Headquarters: Bangalore, India

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